Jobs at Mimaki USA, Inc.

Provides administrative, analytical, and operational support to Sales and Marketing. Maintains CRM and ERP data, tracks opportunities, prepares forecasts and KPI reports, analyzes sales trends, coordinates marketing activities and events, and serves as a bilingual English-Japanese liaison with the company’s Japan headquarters. Supports cross-functional communication, documentation, budgeting, process improvement, and occasional travel for training and business events.

Owns end-to-end product marketing and commercialization for wide-format printing hardware, software, and ink products. Develops omnichannel go-to-market strategies across DTC e-commerce, big-box retail, and dealer networks; manages pricing, product lifecycle, P&L support, retail merchandising, performance marketing, messaging, competitive intelligence, sales enablement, and channel training. Requires deep digital inkjet printing expertise, strong market and financial analysis, and experience launching products from the ground up.

Design, develop, implement, administer, and support Microsoft Dynamics 365 and Power Platform solutions. Analyze business processes, build integrations and customizations, create reports and dashboards, document solutions, perform testing, train users, and maintain security, governance, and environment lifecycle across DEV/TEST/PROD. Collaborate with stakeholders and IT for scalable, automated business solutions.

Lead development and rollout of technical and sales training programs for internal staff and dealer partners. Build certifications, demo scripts, sales enablement frameworks, and train regional trainers. Manage LMS, translate engineering updates into learning, run demo experience centers, and support new-hire orientation and CRM/ERP training. Up to 30% travel; collaborate with Service, Engineering, HR, and IT.