Teams at Mills CNC Ltd

Field-based Applications Engineer responsible for training customers in CNC machine operation and programming, delivering engineering projects on time and within budget, maintaining project documentation, logging service activities, and developing expertise in machine tools and control systems. The role requires extensive 5-axis or mill/turn machining experience, Fanuc and Siemens programming skills, drawing interpretation, customer communication, and frequent travel across the UK and Ireland.

Provides first-line technical support to customers by diagnosing CNC machine issues via phone and email, coordinating engineer visits and required parts, logging cases in Dynamics 365, reviewing engineer reports, and ensuring compliance with health and safety and quality processes. Requires technical fault-diagnosis experience, customer support and scheduling skills, IT literacy, and preferably CNC, machine-tool, drawing interpretation, and Fanuc, Siemens, or Heidenhain control knowledge.