Teams at MillerKnoll

Analyzes and optimizes North American ecommerce experiences on Salesforce Commerce Cloud. Gathers requirements, defines user stories and KPIs, manages backlogs, supports testing and feature delivery, trains stakeholders, and evaluates customer behavior, product performance, market trends, and integrations. Partners with Product, Engineering, Design, and business teams in an Agile environment to improve merchandising, search, promotions, checkout, and overall digital customer experiences.

Supports store operations, sales teams, and clients through order processing, delivery coordination, client follow-up, inventory assistance, visual merchandising, and phone/email service. Learns product knowledge and design principles through training. Requires comfort with basic business technology, willingness to learn Salesforce and design software, weekend and holiday availability, and ability to lift over 40 pounds.

Supports store sales and daily operations by processing orders, coordinating deliveries, following up with clients, maintaining visual displays, managing supplies and samples, and providing phone and email customer service. Learns product knowledge, design principles, sales systems, and design software. Requires weekend and holiday availability, comfort with common office tools, willingness to learn, and ability to lift over 40 pounds.