Teams at Milken Institute

Provides comprehensive executive and operational support to the President of MCAAD, including calendar and communication management, meeting coordination, travel, events, briefing materials, correspondence, expense reporting, stakeholder engagement, and special projects. The role requires discretion, strong organization, excellent communication, sound judgment, and the ability to manage competing priorities in a fast-paced hybrid office environment.

Supports enterprise technology delivery by gathering requirements, documenting processes, coordinating enhancement requests, facilitating Agile ceremonies, maintaining Jira and Confluence documentation, and managing testing and user acceptance. The role focuses on Salesforce, CRM, and data analytics initiatives while coordinating stakeholders, vendors, risks, schedules, and communications. It also serves as Scrum Master for assigned initiatives and identifies opportunities to improve technology workflows and business processes.

Manage day-to-day web production across Drupal sites, including page creation, editing, publishing, scheduling, request management, troubleshooting, and quality assurance. Collaborate with technical and cross-functional teams, apply accessibility, SEO, usability, and information architecture best practices, and support larger web projects. Write and edit web copy, manage digital assets, improve workflows, and ensure accurate, polished user experiences.