Teams at Midland Care Connection, Inc.

Coordinate and manage PACE participant appointments, including medical visits, therapies, transportation, and follow-ups. Communicate with patients, caregivers, and clinical staff, maintain accurate scheduling records in EHRs, verify patient information, handle changes/cancellations, and support efficient clinic operations while ensuring HIPAA compliance and compassionate customer service.

Provide adaptable administrative support across multiple departments: coordinate schedules, manage communications, prepare documentation and reports, support projects, and handle day-to-day administrative functions to maintain workflow coverage during staffing gaps and peak workloads.

Process and ensure accurate, timely payroll while maintaining compliance with federal, state, and organizational regulations. Manage time and attendance records, maintain payroll data, respond to employee payroll questions, support audits and reporting, and collaborate with HR and Finance while protecting confidential information.