Teams at Midland Care Connection, Inc.

Supports older adults in the PACE program through individualized and group exercise, therapeutic activities, mobility assistance, and activities of daily living. Monitors participant responses, reports progress or concerns to the interdisciplinary care team, and collaborates with therapy staff to promote safety, strength, balance, endurance, independence, and quality of life.

Builds relationships with healthcare providers, referral sources, patients, and families to promote hospice, home health, palliative care, and PACE services. Supports referrals and admissions, explains care options, coordinates transitions, participates in community outreach and educational events, and tracks referral activity. Requires healthcare knowledge, strong communication, local travel, organizational skills, confidentiality, and HIPAA compliance.

Coordinate and manage PACE participant appointments, including medical visits, therapies, transportation, and follow-ups. Communicate with patients, caregivers, and clinical staff, maintain accurate scheduling records in EHRs, verify patient information, handle changes/cancellations, and support efficient clinic operations while ensuring HIPAA compliance and compassionate customer service.