Teams at Middletown Hotel Management

The Sales Manager increases hotel profitability by selling rooms, meeting spaces, and packages. Responsibilities include prospecting and qualifying accounts, negotiating rates, conducting property tours, managing booking documentation, coordinating with hotel departments, meeting monthly sales goals, attending sales meetings and seminars, and entertaining clients. The role requires strong communication, planning, customer service, knowledge of market trends, and willingness to travel for business events.

Leads hotel sales and marketing operations to maximize room, meeting, catering, and event revenue. Develops pricing, marketing, promotional, and public relations strategies; solicits and manages key accounts; negotiates contracts; monitors bookings and profitability; prepares forecasts and reports; and represents the hotel at industry events. Supervises, schedules, trains, and evaluates sales staff, manages departmental budgets and technology, coordinates with hotel departments, and ensures service, safety, and operational standards.