Middlesex College Benefits Overview

Manages workforce development enrollment operations, registration, customer service, billing, fee reconciliation, student records, certificates, scholarships, reporting, outreach, and administrative systems. Supervises registration and customer service staff, oversees Colleague and Modern Campus processes, coordinates system testing and training, resolves escalated student issues, supports online course administration, and ensures accurate enrollment and institutional reports.

Provides strategic and operational leadership for college HR functions, with primary responsibility for employee benefits, compensation, talent acquisition, professional development, performance management, and employee lifecycle administration. Supervises HR staff, oversees benefits and pension administration, manages compensation analysis and classification, ensures employment-law and labor-agreement compliance, coordinates vendors and internal stakeholders, and serves as the Executive Director’s designee when needed.

Provides confidential executive and administrative support to the Vice President for Academic Affairs. Coordinates faculty personnel records and processes, academic and governance documentation, administrative transactions, calendars, deadlines, correspondence, meetings, reports, and institutional initiatives. Serves as a liaison among academic units and College offices, supports Board of Trustees activities, maintains sensitive records, and assists with commencement and academic ceremonies.