MicroTech Systems, Inc
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The Technical Support Specialist will diagnose and resolve advanced technical issues for various applications and systems. Responsibilities include providing client support, troubleshooting networks and devices, using ticketing systems to document work, and following up with clients for satisfaction. The position values professionalism and strong interpersonal skills.
The IT Project Specialist will provide technical guidance and support for client IT projects, collaborating with teams to address software and hardware issues, improve existing systems, and communicate effectively with clients. The role requires expertise in network design, infrastructure troubleshooting, and various IT applications.
The IT Support Team Specialist will provide technical support and guidance to clients, resolving advanced issues with applications, operating systems, and network hardware and software. Responsibilities include troubleshooting networks and devices, documenting ticket resolutions, ensuring client satisfaction, and maintaining professionalism in communications.