Microblink
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Microblink is welcoming open applications from individuals of all backgrounds and experiences to join their innovative team. They value diversity, creativity, and collaboration in bridging the gap between companies and customers.
Backend NodeJS Engineer responsible for product development, architecture decisions, and collaborating with the product team. Must have 5+ years of experience building web and mobile backend services using Javascript, Typescript, NodeJS, and related technologies.
Lead the Customer Success team to enhance customer satisfaction, retention, and growth. Develop and implement strategies, maintain enterprise relationships, advocate for customer needs, collaborate with cross-functional teams, track success metrics, provide training, analyze feedback, and report to senior leadership.
Lead the Customer Success team, develop and implement strategies to enhance customer satisfaction and retention, build enterprise relationships, and advocate for customer needs within the organization. Gather and analyze customer feedback to drive continuous improvement. Reports to the Senior Leadership Team.