Teams at Michigan First Credit Union

Provides personalized financial solutions to credit union members in a retail in-store branch. Responsibilities include delivering excellent service, building relationships, assisting with loan and savings decisions, recommending appropriate accounts, introducing prospective members to credit union products, and ensuring follow-through. The role requires strong communication, teamwork, product knowledge, flexible scheduling, and the ability to support multiple in-store locations.

Serve credit union members by delivering personalized financial solutions, explaining accounts and savings options, assisting with loan decisions, building relationships, representing the brand, and ensuring excellent follow-through and customer service.

Leads credit union growth initiatives focused on member acquisition, retention, deposits, lending, revenue, and member experience. Develops and executes data-driven campaigns, sales goals, training programs, and performance improvements. Coaches branch leaders and team members, oversees sales accountability, collaborates cross-functionally, and ensures compliance with operational and regulatory requirements across Michigan branches.