Teams at Miami University

Provide day-to-day support for library computing devices and services: install, configure, and troubleshoot hardware/software and peripherals; manage Apple, Windows, and Chromebook endpoints; resolve tickets; maintain asset inventories and documentation; assist with scripting/automation, software deployment, endpoint security, and patron-facing technology services; collaborate with central IT on projects.

Provide non-clinical case management and crisis response for off-campus and commuter students, lead CARE Team participation and on-call rotation, develop alternative dispute resolution programs, manage ODOS outreach/marketing, maintain confidential records (Maxient), and represent the office at campus events.

Lead and manage IT for the College of Engineering and Computing: supervise support staff, plan and maintain infrastructure (virtualization, servers, networking, backups), ensure information security (Crowdstrike), support faculty research and teaching tools, manage budget and procurement, oversee Linux automation (Ansible/Puppet), AWS, firewall/DNS, Cisco networking, and represent CEC on university IT initiatives and advisory councils.