Teams at MGMA

Supports healthcare survey data operations through data collection, validation, quality review, file preparation, issue resolution, and documentation. Reviews data for completeness, consistency, outliers, and accuracy; communicates with respondents to clarify information; supports reports, statistical tables, custom analyses, and cross-functional data needs. Requires strong Excel skills, attention to detail, communication, and the ability to work with survey data and databases. The role is hybrid with on-site work in Englewood, Colorado and regular conference travel.

Manages customer accounts by building relationships, driving product adoption, ensuring satisfaction, and identifying renewal, upsell, and cross-sell opportunities. Develops tailored account strategies, monitors account health and revenue metrics, provides product guidance, and coordinates member support. The role serves healthcare organizations and corporate vendors, uses CRM systems, and requires periodic travel to client sites and conferences.

Owns the vision, roadmap, backlog, integrations, governance, and lifecycle of CRM, ERP, and related business platforms. Translates stakeholder needs into requirements, user stories, and acceptance criteria; prioritizes agile delivery; validates completed work; supports troubleshooting; and coordinates developers, architects, operations, and business teams. The role requires CRM and ERP administration, data analysis, stakeholder leadership, and experience delivering business capabilities across integrated applications.