Teams at MetroSys

Provide Tier 1 and Tier 2 end-user support for Microsoft 365, Windows 10/11, hardware, printers, and basic networking. Manage account administration, device provisioning, onboarding/offboarding, asset inventory, ticket documentation, and escalate complex infrastructure or server issues to senior teams while delivering strong customer service.

Maintain and modernize enterprise IT infrastructure across networking, servers, virtualization, cloud (AWS), and security. Troubleshoot and optimize Arista networks and Palo Alto firewalls, administer Linux systems, support virtualization and migrations, implement security/patch management, participate in projects and on-call maintenance, and produce technical documentation.

Design, build, and scale large-scale OpenStack-based VDI platforms for thousands of concurrent users. Architect compute, storage, and networking for high availability and performance; automate provisioning and lifecycle management; integrate identity and security controls; conduct capacity planning, performance tuning, and cost optimization; produce documentation and runbooks; collaborate with infrastructure and security teams.