Teams at Metaforms

Provide technical support for enterprise research customers by diagnosing issues in APIs, error logs, and data pipelines; guide onboarding and feature adoption; translate customer problems into product feedback; build help articles and internal knowledge to improve resolution speed and platform reliability.

Own end-to-end demand generation for Metaforms: build the growth engine, run multi-channel campaigns, define positioning and messaging, lead product launches and sales enablement, and generate qualified pipeline through data-driven experiments and customer insights.

Work directly with research-agency customers to discover operational problems, scope solutions, and build full-stack features, integrations, and AI-agent workflow automations. Ship customer-specific solutions quickly, instrument adoption and issues, and feed product/engineering with recurring pain points and documentation.