Teams at Met Council

Administer and improve a Salesforce-based ERP supporting CRM, warehouse, inventory, B2B, and B2C operations. Responsibilities include configuring Salesforce, managing user access and security, troubleshooting, supporting end users, documenting processes, developing reports and dashboards, training staff, coordinating system updates, and managing integrations and larger technology projects. The role translates warehouse workflows into system requirements and drives system improvements across client-facing ordering platforms.

Writes and reviews foundation and government grant applications, proposals, reports, and related materials. Researches funding prospects, monitors grant opportunities, assesses eligibility, and tracks deadlines, submissions, and renewals. Collaborates with program, finance, development, and administrative teams to gather information and ensure accurate, compliant submissions. Supports funder communications and contributes to the organization’s fundraising and long-term financial sustainability.

Provides part-time administrative support to case management staff by collecting, mailing, uploading, and organizing documentation for Holocaust Survivors in a home delivery program. Maintains accurate records, supports process improvements, communicates compassionately with clients, and conducts occasional home visits to obtain signatures. Requires discretion with confidential information, strong organization, Microsoft Office proficiency, and willingness to travel throughout New York City's five boroughs.