Merlin Entertainments Benefits Overview

Maintains, repairs, restores, styles, and installs Madame Tussauds wax figures to ensure lifelike, camera-ready presentation. Manages maintenance schedules, budgets, supplies, quality goals, and records. Prepares figures for transportation and offsite events, supports celebrity appearances, monitors guest feedback, collaborates with operations teams, and follows health, safety, and brand standards.

Handles uniform and costume issuance, inventory, laundry, organization, basic sewing repairs, and costume setup for performers and team members. Maintains wardrobe areas, records garment activity in software, monitors supplies, supports entertainment teams, and follows safety procedures. Requires extended standing and walking, computer use, flexible availability, and occasional on-site golf-cart driving.

Supervises ride and facilities engineering operations, including preventive maintenance, inspections, repairs, safety compliance, contractor coordination, documentation, budgeting, and minimizing ride downtime. Leads and develops maintenance technicians, troubleshoots Siemens PLC controls and electrical systems, oversees ride shutdowns and upgrades, and ensures attraction facilities and equipment remain safe, operational, and compliant with applicable standards.