Merlin Entertainments Benefits Overview

Leads integrated creative and media marketing campaigns across a cluster to drive consumer demand, guest satisfaction, brand growth, and revenue. Develops marketing strategy, aligns global and local brand activity, manages agencies and stakeholders, uses customer insights and performance data to optimize campaigns, oversees budgets and ROI, and provides leadership reporting. Also develops team members and supports a collaborative go-to-market organization.

Provides strategic legal support for commercial deals, contracts, capital investments, leases, acquisitions, brand protection, and development projects across North America. Leads contract negotiation, manages external counsel, advises on legal and regulatory compliance, administers legal technology platforms, tracks department metrics, delivers internal legal training, and directs legal strategy for disputes and M&A transactions.

Maintains, repairs, restores, styles, and installs Madame Tussauds wax figures to ensure lifelike, camera-ready presentation. Manages maintenance schedules, budgets, supplies, quality goals, and records. Prepares figures for transportation and offsite events, supports celebrity appearances, monitors guest feedback, collaborates with operations teams, and follows health, safety, and brand standards.