Teams at Meriplex Communications

Serve as a fractional executive security leader for customers, owning strategy, governance, roadmaps, risk management, compliance/audit readiness, incident response leadership, vendor oversight, and executive reporting. Advise on tooling and vendor selection, support pre-sales and RFPs, run tabletop exercises, and coordinate with SOC, engineering, and account teams to translate security recommendations into operational execution.

Provide day-to-day network administration and troubleshooting for customers, maintain systems and monitoring tools, perform layer 1-3 connectivity diagnostics, support circuit activations and managed services onboarding, document issues and create internal articles, and offer technical support to internal staff and external customers.

Provide Level 2 escalation support for TAC, troubleshoot and maintain servers, SAN, VMware, Azure, Office365, Exchange, firewalls, VPN, MFA, storage, backup/replication, VoIP, wireless, and perform on-site equipment installations while maintaining documentation and customer communication.