Teams at Meriplex Communications

Leads managed IT service delivery for healthcare clients, managing technical teams, client escalations, infrastructure assessments, documentation, SOPs, SLAs, budgets, and operational meetings. Develops technology roadmaps, aligns client environments with MSP standards, supports tailored solutions and account growth, and mentors technical staff. Requires extensive client-site work, leadership experience, strong communication, and knowledge of Kaseya, ConnectWise, Windows Server, Azure, VMware, and Citrix.

Leads sales strategy and revenue operations across new-logo sales and account management. Improves pipeline quality, forecasting, deal execution, pricing, compensation plans, cross-sell and upsell performance, account planning, and commercial governance. Partners with Sales, Finance, Marketing, Legal, Service Delivery, and Deal Desk to strengthen processes, CRM and PSA usage, revenue predictability, profitability, and execution discipline.

Provides hands-on cybersecurity engineering and advisory services for client environments. Designs, deploys, configures, and supports security technologies across infrastructure, cloud, networks, and endpoints. Performs vulnerability management, secure application development, risk management, incident response, firewall and SIEM/XDR reviews, and security architecture work. Develops documentation and playbooks, advises clients on compliance frameworks and best practices, evaluates emerging technologies, and partners with internal teams to improve security posture.