Meriplex Communications
Meriplex Communications Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Provides free snacks and drinks
Offers legal assistance
Recently posted jobs
Information Technology
Leads sales strategy and operations across new-logo sales and account management. Improves pipeline quality, forecasting, deal execution, pricing, compensation plans, cross-sell and upsell performance, retention, and revenue predictability. Partners with Sales, Finance, Marketing, Legal, Service Delivery, and Deal Desk on commercial governance and process optimization. Develops dashboards, pricing tools, forecasting models, and scalable CRM and PSA workflows while challenging leaders and driving measurable revenue-team performance improvements.
Information Technology
Leads the TAC managed services team by coordinating technical escalations, major incidents, SLA performance, customer communications, and cross-functional resolution efforts. Provides technical guidance, mentorship, onboarding, and team development while improving incident, escalation, documentation, and knowledge-management processes. Oversees service delivery risks, operational reviews, root cause analysis, customer environments, and continuous improvement initiatives across Service Desk, NOC, SOC, Professional Services, and Account Management.
Information Technology
Provides onsite Level 1 technical assistance for a client in San Diego. Resolves workstation, application, operating system, network, VPN, email, printing, and connectivity issues through a ticketing system. Supports Azure, Active Directory, virtual servers, user account administration, password resets, and incident response reboots. Follows SOPs and ITIL-based processes while documenting work, managing workflow, troubleshooting technical issues, and delivering professional customer service.
