Teams at MeridianLink

Provide implementation and managed services for MeridianLink Admin Pro customers, configure and administer software, conduct system reviews, gather and validate business and API integration requirements, lead advisory sessions, manage ongoing client relationships, identify optimizations, and deliver consultative recommendations while adhering to SLAs and internal methodologies.

Leads end-to-end enterprise software implementation projects for mortgage and core banking solutions, from kickoff through testing, go-live, and transition to support. Manages project plans, milestones, resources, customer communications, risks, escalations, deliverables, dependencies, and status reporting. Coordinates implementation analysts and cross-functional teams, maintains portfolio health, administers project systems, and improves project management processes and documentation.

Bridges business and technical teams for banking core system integrations. The role gathers and documents requirements, manages risks and integration trackers, coordinates clients, vendors, developers, and trainers, supports implementation troubleshooting, maintains process documentation, monitors project progress, triages tickets, and trains team members.