Merchants Metals Benefits Overview

Inside Sales Representative assesses customer needs, prospects and qualifies leads, develops accounts, solicits and closes orders, presents product and technical information, and identifies additional sales opportunities. The role manages prospects through the sales pipeline, maintains customer relationships, provides responsive support, and stays current on company products and B2B infrastructure. Monday through Friday scheduling is provided, with overtime as required.

Manage and grow existing B2B customer accounts through inbound/outbound calls, order processing, upselling and cross-selling, providing product knowledge, quotes, and strong customer service to drive repeat business and revenue.

Inside Sales Representative responsible for managing B2B customer relationships, processing orders, generating revenue, and growing existing accounts. Duties include inbound and outbound sales calls, qualifying needs, preparing quotes, closing opportunities, upselling and cross-selling products, providing product guidance, and coordinating fulfillment with internal teams. The role requires strong sales communication, organization, multitasking, and customer service skills in a fast-paced environment.