Teams at Mercari

The QA Engineer ensures quality in software products through automated testing, collaboration with developers, and implementation of testing best practices.

Design, build, and operate Mercari's observability platform (metrics, logs, traces, alerting). Improve MTTD/MTTM, create self-service tooling, implement SLO frameworks, automate workflows, and build AI-powered detection and incident response. Collaborate across platform, SRE, security, and product teams while mentoring engineers and driving technical decisions.

The Technical Program Manager will oversee program management, enhance operational efficiency through automation, and facilitate cross-border collaboration between India and Japan engineering teams.