Teams at Menlo Security Inc.

As a Principal Platform Infrastructure Engineer, you'll design, deploy, and maintain cloud infrastructure on GCP and AWS, focusing on automation, observability, and security-first practices. You'll manage Kubernetes clusters, write Infrastructure as Code, and enhance operational efficiency through automation and CI/CD pipelines.

Lead deployment and post-sales account management for Menlo security solutions: design integrations, create SOWs, implement and test solutions, train customers, troubleshoot systems, liaise with sales and executive stakeholders, and drive product improvements and retention.

Serve as a strategic, technical customer success lead for enterprise and mid-market accounts. Drive adoption, retention, renewals, upsell, and QBRs. Understand integrations and cybersecurity technologies, resolve or triage complex issues, forecast renewal pipeline, and collaborate cross-functionally with Sales, Support, and Product to maximize customer value and growth.