Teams at Meneses Law

Greets and assists prospective clients through the legal services sign-up and onboarding process. Collects and verifies documentation, answers inquiries, explains firm procedures, follows prescribed scripts, resolves concerns, and conducts ongoing follow-up. Maintains accurate records, reports client concerns to management, and builds relationships through bilingual English-Spanish communication and customer-focused service.

Provides administrative support to the HR department by maintaining confidential employee records, conducting file audits, entering and reconciling data, coordinating meetings and employee events, supporting recruiting communications, answering employee questions, and handling general clerical tasks. The role requires strong organization, confidentiality, communication, multitasking, and proficiency with HR and office software.

Serves as the initial contact for prospective clients, guiding them through sign-up and onboarding, collecting and verifying documentation, answering questions, and explaining legal services and timelines. Maintains client relationships through telephone follow-up, documents conversations, resolves concerns, and reports issues to management. Requires bilingual English-Spanish communication, adherence to scripts, strong organization, confidentiality, and customer-service skills.