Teams at Menards

Provides first-level application support by responding to incidents, troubleshooting software and system issues, documenting resolutions, managing tickets within SLAs, escalating complex problems, testing fixes, and following up with users. Analyzes recurring issues, recommends configuration changes, maintains knowledge resources, supports software updates, and assists with user training. May perform limited coding or scripting and communicate trends and risks to management.

Provide clerical and administrative support: answer phones, transfer calls, take messages, file, photocopy, perform data entry, assist with shipping/receiving, and complete assigned projects to ensure department efficiency.

Maintains accurate financial records, prepares and analyzes financial reports, reviews journal entries and reconciliations, investigates discrepancies, evaluates internal controls, and supports accounting policies, system implementations, and process improvement initiatives. The role requires strong analytical skills, attention to detail, confidentiality, and the ability to meet reporting and closing deadlines.