Teams at Memorial Hermann Health System

Supports Memorial Hermann’s Government Relations and Legal teams by monitoring federal and state legislative activity, evaluating regulatory impacts, conducting policy research, and preparing reports, issue briefs, bill summaries, testimony letters, presentations, and communications. Participates in association meetings, hearings, and internal discussions while managing multiple legislative and policy projects.

Drives physician and referral-source relationships, healthcare service utilization, and system growth. Conducts sales outreach, promotes programs, coordinates physician and community events, analyzes volume and market data, develops recovery strategies, and reports results to leadership. Supports provider offices, resolves issues, documents outreach in Salesforce or another CRM, maintains regulatory awareness, and assists with patient admission coordination. Significant travel may be required for regional responsibilities.

Analyzes and supports digital products by gathering user feedback, studying customer and product data, translating requirements into solutions, and supporting testing, configuration, workflows, defects, and enhancements. The role collaborates with product managers, technical teams, vendors, and business stakeholders to execute roadmaps, improve consumer experiences, prioritize issues, manage intake requests, provide product support, and train users on new workflows.