Teams at MEDSHORE AMBULANCE SERVICE, LLC

The Vice President of Operations leads multi-site EMS operations across a regional territory. Responsibilities include operational strategy, budgeting, profit and loss, compliance, quality, safety, staffing, recruiting, vendor relations, marketing, and customer service. The role manages directors and field teams, oversees fleet and other departments, ensures regulatory and clinical documentation compliance, maintains certifications and security standards, and partners with the Regional President on strategic and annual plans. Regular regional travel is required.

Provides emergency and non-emergency medical care, patient monitoring, and transportation to and from medical facilities and event venues. Maintains ambulance and equipment readiness, completes patient documentation, communicates with dispatch and medical control, follows medical protocols and infection-control procedures, and supports patient safety throughout transport. Requires current EMT licensure, CPR certification, applicable specialty certifications, a valid motor vehicle license, and a clean driving record.

Supervise and manage field EMS staff: recruit, hire, schedule, coach, discipline, track payroll, ensure certifications, oversee vehicle/fleet maintenance and supplies, maintain regulatory and HIPAA compliance, assist in training and quality improvement, and act as field team leader in emergency situations.