Teams at Medical Teams International

Provide Level 1 helpdesk support for field offices and upcountry locations: log and resolve tickets, troubleshoot LAN/WAN and Cisco Meraki Wi‑Fi, repair and image laptops, support M365 apps and MFA, manage leased printers, deliver Adobe Sign and M365 onboarding training, maintain IT asset register, and produce weekly and monthly reports.

Provide HR administrative support by organizing and digitizing personnel records, maintaining reception duties, scheduling interviews, tracking timesheets and leave, preparing requisitions, maintaining office supplies, and verifying handover and attendance documents for payroll processing.

Provide Level 1 helpdesk support across field offices: log and resolve tickets, troubleshoot connectivity (LAN/WAN, Cisco Meraki), repair and provision devices, support M365 and MFA, manage leased printers, deliver basic Adobe Sign and onboarding training, maintain IT asset register, and produce weekly/monthly reports and an end-of-internship recommendations report.