Teams at Medely

Manage a high-volume portfolio of healthcare facility customers, monitor engagement and account health, conduct outreach, support retention and re-engagement, deliver customer education, identify growth opportunities, and relay recurring customer feedback to internal teams. Track campaign and account performance, prioritize work using data, and contribute to scalable customer success programs.

The Revenue Enablement Lead will build and scale sales enablement programs across onboarding, coaching, certification, messaging, and methodology. They will partner with revenue leaders and RevOps to improve seller performance, support new business and expansion, use AI and conversation intelligence tools, and measure impact through ramp, behavior, execution, and business outcomes. The role requires prior quota-carrying B2B SaaS sales or account management experience and the ability to develop sellers and influence senior leaders.

Owns identity, access, device, SaaS, automation, and IT systems for a remote organization. Responsibilities include Okta administration, macOS and Windows MDM, employee lifecycle workflows, ticketing, Zoom and Zoom Phone, AI governance, SaaS discovery, 1Password, security controls, documentation, dashboards, and SOC 2 evidence. The role combines hands-on IT support with systems architecture, integrations, automation, and security-minded operational ownership.