Teams at Medcan

Own the hands-on administration, development, and optimization of Salesforce Marketing Cloud. Build personalized campaigns, automated journeys, segmentation, integrations, and lifecycle communications. Translate business requirements into scalable marketing automation solutions, monitor performance, troubleshoot issues, and improve customer engagement. Ensure privacy, accessibility, governance, consent, and deliverability compliance while partnering with Marketing, Technology, Analytics, Growth, and Product teams.

Designs, develops, tests, deploys, and supports complex Salesforce solutions across Sales, Service, Health, and Experience Clouds. Responsibilities include Apex and Lightning development, Salesforce integrations, workflows, custom applications, technical design, SDLC participation, Agile collaboration, estimation, documentation, and user support. The role partners with product owners and third-party developers to deliver enterprise-level CRM and digital experience solutions.

Drives membership and wellness program sales through consultative conversations, lead conversion, client relationship management, and personalized product recommendations. The role manages inbound and outbound leads in Salesforce, supports clients around health assessments, promotes Medcan services, and collaborates with clinical, marketing, and operations teams. Success is measured by sales growth, conversion rates, client satisfaction, CRM compliance, and revenue performance.