Teams at Med Atlantic, Inc.

Serves as the primary communication link between patients and the healthcare team. Answers high-volume calls and texts, provides general information, schedules and updates appointments, registers patients, verifies insurance and demographic data, routes clinical and administrative messages, and documents interactions in the electronic medical record. Requires strong customer service, communication, typing, grammar, listening, and organizational skills, with at least one year of call center experience.

Performs outpatient CT examinations, including patient screening, positioning, contrast administration, IV access, image acquisition, monitoring, and post-procedure instructions. Operates CT equipment safely using ALARA principles, maintains image quality and regulatory compliance, documents care in RIS/PACS, and supports scheduling, insurance authorization, customer service, room maintenance, and departmental workflow.

Lead regional administrative operations for multiple urology clinic locations: oversee front-office staffing and workflows, optimize patient flow and scheduling, ensure HIPAA compliance and quality, manage budgets and productivity, coach and develop staff, implement process and technology improvements, and support patient experience and provider coordination.