Jobs at Mechanical Orchard

The Head of Product Support will lead the Product Support organization, define support strategies, build scalable systems, elevate customer experience, and ensure technical knowledge within the team.

As a Software Engineer, you will collaborate in small teams, transform legacy systems, apply modern engineering practices, and continuously learn and grow.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.

Owns commercial relationships for enterprise accounts, leading complex consultative sales cycles for mainframe modernization. Aligns customer goals with the Imogen platform and partners, drives pipeline and forecasting, partners with Delivery and Sales Engineering, negotiates partner-led deals, and represents the company in senior technical and business conversations to close and expand engagements.

Join cross-functional XP teams to deploy and adapt the Imogen platform into client public cloud environments. Pair-program, collaborate with client infosec and infrastructure teams, lead technical discovery, apply XP practices (TDD, CI/CD, pair programming), onboard and mentor engineers, build deployment tooling, participate in on-call rotations, and travel periodically for client engagements.

Join cross-functional XP teams to deploy and adapt the Imogen generative-AI platform into client cloud environments. Pair program, collaborate with product and client infrastructure/security teams, lead technical discovery, apply XP practices (TDD, CI/CD, refactoring), onboard developers, mentor teammates, and troubleshoot cloud, network, and infosec integration issues.

The Director of Engineering will lead the strategy and execution of product infrastructure and release engineering, ensuring scalability and customer alignment.

The Director of Engineering will lead the strategy and execution of infrastructure and release engineering, managing teams and ensuring product scalability and operational excellence while partnering with various departments for customer success.

Lead the strategy and roadmap for AI-powered code generation to accelerate modernization of legacy systems, collaborating with engineering teams and customers.