Teams at MealSuite

Lead CX-wide programs to drive AI adoption, operational excellence, and cross-functional alignment. Own AI roadmap and pilot/scale AI tools, partner with Product/Engineering/Data, run CX operating rhythms, manage tooling strategy, and deliver metrics and scorecards to improve CX outcomes across Support, Implementation, CX Ops, Integrations, and CSM.

Lead QA automation efforts by designing and maintaining Playwright-based test suites, executing manual and exploratory tests, defining test strategy and CI/CD integration, collaborating with engineering and product, mentoring team members, and driving a shift from manual-heavy testing to automation-first practices.

Sell MealSuite's enterprise foodservice SaaS into healthcare and senior living networks. Own named accounts, execute multi-quarter penetration strategies, map stakeholders, lead enterprise discovery and RFPs, build C-suite relationships, maintain accurate opportunity data, represent the company at events, and provide strategic market feedback to leadership and product.