Teams at McNaughton-McKay Electric Company

Serve as primary internal contact for customers and outside sales. Manage orders, pricing, deliveries, vendor sourcing for non-stock items, project orders, and resolve order issues. Provide product/technical support, track orders, coordinate with operations/finance/purchasing, and identify upsell opportunities to meet customer needs and ensure timely billing and delivery.

Prepare and price project quotes for PVF (pipes, valves, fittings) projects by sourcing to customer specs, building vendor relationships, prospecting accounts, and meeting sales and profitability targets while ensuring quoted compliance with customer requirements.

Supervise regional Customer Alliance Program operations, coach and evaluate team members, support account management and CAP sales, manage account setup and inventory performance, visit customer sites, and improve CAP processes and procedures to ensure customer satisfaction and operational quality.