Teams at Mauer Auto Group

Sells new and used vehicles by understanding customer needs, demonstrating product knowledge, managing CRM records, following up with prospects, delivering vehicles, and ensuring high customer satisfaction. Maintains knowledge of inventory, automotive products, dealership policies, and applicable regulations while participating in training and sales meetings.

Manages dealership financing processes by validating vehicle paperwork, quoting rates, collecting finance and insurance fees, meeting department targets, and ensuring regulatory compliance. Works with customers, lenders, sales managers, accounting, and manufacturer programs. Resolves guest complaints, supports sales operations, coaches team members, and maintains high customer satisfaction while protecting dealership profitability.