Jobs at Materialise

Lead and scale a global customer support organization across North America, EMEA, and APAC. Develop follow-the-sun 24/7 coverage, standardize processes, manage SLAs and support KPIs, improve SaaS and on-premise customer experiences, and drive automation and self-service initiatives. Partner with product, engineering, sales, and customer-facing teams while serving as a senior escalation point. Build team capabilities through hiring, coaching, training, and operational improvement.

Serve as corporate legal counsel for a dual-listed, international company, overseeing corporate reporting, securities compliance, SOX and internal controls, corporate compliance, and M&A matters. Act as a legal business partner across software, manufacturing, and medical divisions by drafting, negotiating, and closing commercial transactions. Advise global stakeholders and customers across varied jurisdictions and languages while balancing legal risk with business opportunities.

Serve as the primary technical contact for aerospace, semiconductor, and medtech customers. Assess feasibility, translate requirements into additive manufacturing solutions, provide technical education, prepare production documentation, manage projects and complaints, analyze costs, negotiate contracts, and support sales results. The role also involves customer presentations, internal collaboration, occasional marketing activities, trade fairs, conferences, and client visits.

Plan and coordinate metal manufacturing projects from sales handoff through production completion. Responsibilities include production scheduling, workload and lead-time calculations, status communication, issue follow-up, process improvements, milling and subcontractor coordination, feasibility checks for metal 3D printing, complaint handling, and support with technical data preparation. The role coordinates Sales, Production, Quality, Design Engineering, and suppliers to ensure accurate and timely project delivery.

Own the eCommerce product roadmap, translating business and marketing needs into product priorities and requirements. Lead digital initiatives from concept through launch and continuous improvement while collaborating with UX, engineering, marketing, and commercial teams. Improve customer journeys, conversion, digital experiences, and go-to-market capabilities through data-informed decisions. Establish scalable product delivery processes and manage stakeholders in a B2B software environment.

Leads the DevOps Tools Engineering and Site Reliability Engineering teams as a people manager and functional technical leader. Responsibilities include mentoring engineers, setting SRE and DevOps strategy, overseeing incident response and root cause analysis, managing budgets, prioritizing technical projects, and collaborating with engineering, product, IT, and business stakeholders. The role requires expertise in cloud and on-premises infrastructure, CI/CD, Infrastructure as Code, version control, monitoring, observability, and automated testing.

Develop an experimental and computational workflow to evaluate 3D-printed medical implant behavior. Responsibilities include characterizing materials, designing and fabricating anatomical phantom models, testing implants under clinically relevant loads, and creating and validating simplified finite element models. Findings will support worst-case testing, implant verification, and future personalized medical device development.

Owns roadmap planning and execution across engineering and product teams. Manages development workflows, tools, documentation, KPIs, releases, stakeholder alignment, and process improvements. Supports technical product owners, product managers, budgeting, and go-to-market readiness while promoting consistent, efficient software delivery. The role requires strong organizational, communication, stakeholder management, and technical process expertise in a technology-driven environment.

Plan and execute functional, integration, regression, end-to-end, and acceptance testing. Create test documentation and develop automated API and UI tests using C# and Playwright. Support testing within CI/CD pipelines, improve QA processes, and increase test coverage while collaborating effectively with stakeholders.

Design personalized CMF medical implants and surgical guides using patient medical image data, clinical engineer requests, surgeon preferences, and anatomical considerations. Apply CAD tools and established procedures to create detailed designs, assess clinical context, troubleshoot issues, and organize work independently. Knowledge of 3D printing is advantageous.

Drive sales of standard and customized CMF implants to hospitals across Germany, Austria, and Switzerland. Develop new business, manage and grow hospital accounts, build trusted stakeholder relationships, monitor market and competitive activity, support strategic sales objectives, collaborate with international teams, and report on sales performance and pipeline progress. The role requires German and English proficiency, independent organization, relationship-building, and regular travel within the territory and to Belgium.

Lead enterprise architecture strategy across a complex, multi-business-unit organization. Define target architecture, principles, capability maps, roadmaps, standards, and guardrails; align business and IT strategy with portfolio investments; coach domain architects; oversee solution selection; and enable agile delivery through architecture runway, backlog refinement, and PI planning. Influence senior stakeholders, facilitate cross-functional alignment, and ensure systems are scalable, secure, interoperable, maintainable, and cost-effective.

Support surgeons with pre-operative case planning, guide the design and production of patient-specific surgical guides, maintain quality standards, support and promote products at customer sites and trade shows, and build relationships with customers and clinical leaders.

Build and maintain production MLOps pipelines for model training, testing, deployment, monitoring, and alerting. The role involves transforming proof-of-concept scripts into scalable pipelines, improving model reliability and performance, maintaining cloud infrastructure, testing code, and collaborating with research and development teams. Candidates should have MLOps or DevOps experience, strong Python skills, cloud platform expertise, containerization, version control, CI/CD, Terraform, and familiarity with machine learning frameworks and experiment tracking.

Design, develop, test, and maintain software supporting 3D modeling, CAD, data processing, and medical applications. Responsibilities include algorithm development, performance optimization, debugging, R&D technology evaluation, cross-functional collaboration, and continuous improvement of development workflows.

Lead secure architecture across cloud-based medical products, embedding security throughout the product lifecycle. Responsibilities include architecture reviews, IAM and data protection design, threat modeling, risk assessment, secure SDLC integration, vulnerability management, incident support, compliance with cybersecurity and medical device standards, audit documentation, and product security roadmap development.

Develops, validates, and improves medical production processes involving 3D printing, post-processing, cleaning, and production planning. Maintains validation programs, completes equipment, product, and process validations, and creates process documentation and operator training. Collaborates with production, device development, biosafety, research, quality, and regulatory teams to improve operational quality and efficiency in a regulated medical-device environment.

Develop and validate manufacturing processes for medical devices, including additive manufacturing, post-processing, cleaning, inspection, and equipment validation. Lead process characterization and implementation projects, assess manufacturability, create validation programs, analyze process performance, and support operational excellence. Ensure compliance with quality management systems through rigorous documentation, work instructions, training, and coordination with development, quality, regulatory, and operations teams.

Own end-to-end customer onboarding from contract signature through go-live and adoption. Configure and integrate the platform, lead validation and deployment, maintain technical documentation, troubleshoot post-launch issues, manage escalations, and coordinate handoffs to Account Management. Support pre-sales activities through security and compliance questionnaires while monitoring onboarding progress, identifying risks, and helping customers achieve business goals with the additive manufacturing platform.

Designs customized CMF medical implants and surgical guides using patient medical image data, clinical requirements, surgeon preferences, and anatomical considerations. The role involves interpreting patient history, following established procedures, troubleshooting design issues, and working with CAD tools. Extensive training is provided, and prior commercial experience is not required.