Jobs at Materialise

Maintain and improve CI/CD pipelines, infrastructure automation, cloud deployments, and DevOps tooling. Collaborate with developers, monitor and optimize build and deployment environments, troubleshoot issues across environments, and support security, compliance, reliability, and scalability. The role also involves researching emerging technologies and may include on-call production support, configuration management, Linux administration, shell scripting, and AI-assisted technical work.

Owns the full customer invoicing and credit-note lifecycle for assigned legal entities. Responsibilities include validating billing, tax, and customer data; processing invoices through e-invoicing platforms; resolving rejections and complex billing issues; supporting month-end close; advising team members; collaborating with internal and external stakeholders; and improving invoicing processes, systems, and automation.

Design, implement, test, deploy, maintain, and improve backend software components for medical software used by surgeons worldwide. Collaborate with product managers, analysts, architects, and engineers to develop high-quality features, apply testing methodologies such as unit testing and TDD, improve team productivity through internal tools, and contribute to technical discussions and product quality.

Design and optimize parts and assemblies for additive manufacturing, balancing functionality, manufacturability, quality, and cost. Collaborate with customers, sales, production, and multidisciplinary teams on technical projects from requirements through delivery. Improve production solutions, support design automation and product development, document engineering work, and contribute DfAM training and knowledge sharing. The role requires strong CAD skills, manufacturing knowledge, communication, and independent project execution.

Develop and maintain a software test automation framework for medical software. Responsibilities include building automated UI, API, integration, endpoint, and end-to-end tests; improving test architecture; troubleshooting failures; managing complex environments and test data; and exploring AI-assisted testing workflows. The role requires close collaboration with developers and engineers, strong ownership, debugging ability, and continuous improvement of testing practices.

Lead and scale a global customer support organization across North America, EMEA, and APAC. Develop follow-the-sun 24/7 coverage, standardize processes, manage SLAs and support KPIs, improve SaaS and on-premise customer experiences, and drive automation and self-service initiatives. Partner with product, engineering, sales, and customer-facing teams while serving as a senior escalation point. Build team capabilities through hiring, coaching, training, and operational improvement.

Serve as corporate legal counsel for a dual-listed, international company, overseeing corporate reporting, securities compliance, SOX and internal controls, corporate compliance, and M&A matters. Act as a legal business partner across software, manufacturing, and medical divisions by drafting, negotiating, and closing commercial transactions. Advise global stakeholders and customers across varied jurisdictions and languages while balancing legal risk with business opportunities.

Serve as the primary technical contact for aerospace, semiconductor, and medtech customers. Assess feasibility, translate requirements into additive manufacturing solutions, provide technical education, prepare production documentation, manage projects and complaints, analyze costs, negotiate contracts, and support sales results. The role also involves customer presentations, internal collaboration, occasional marketing activities, trade fairs, conferences, and client visits.

Own the eCommerce product roadmap, translating business and marketing needs into product priorities and requirements. Lead digital initiatives from concept through launch and continuous improvement while collaborating with UX, engineering, marketing, and commercial teams. Improve customer journeys, conversion, digital experiences, and go-to-market capabilities through data-informed decisions. Establish scalable product delivery processes and manage stakeholders in a B2B software environment.

Leads the DevOps Tools Engineering and Site Reliability Engineering teams as a people manager and functional technical leader. Responsibilities include mentoring engineers, setting SRE and DevOps strategy, overseeing incident response and root cause analysis, managing budgets, prioritizing technical projects, and collaborating with engineering, product, IT, and business stakeholders. The role requires expertise in cloud and on-premises infrastructure, CI/CD, Infrastructure as Code, version control, monitoring, observability, and automated testing.

Owns roadmap planning and execution across engineering and product teams. Manages development workflows, tools, documentation, KPIs, releases, stakeholder alignment, and process improvements. Supports technical product owners, product managers, budgeting, and go-to-market readiness while promoting consistent, efficient software delivery. The role requires strong organizational, communication, stakeholder management, and technical process expertise in a technology-driven environment.

Lead enterprise architecture strategy across a complex, multi-business-unit organization. Define target architecture, principles, capability maps, roadmaps, standards, and guardrails; align business and IT strategy with portfolio investments; coach domain architects; oversee solution selection; and enable agile delivery through architecture runway, backlog refinement, and PI planning. Influence senior stakeholders, facilitate cross-functional alignment, and ensure systems are scalable, secure, interoperable, maintainable, and cost-effective.

Design, develop, test, and maintain software supporting 3D modeling, CAD, data processing, and medical applications. Responsibilities include algorithm development, performance optimization, debugging, R&D technology evaluation, cross-functional collaboration, and continuous improvement of development workflows.

Lead secure architecture across cloud-based medical products, embedding security throughout the product lifecycle. Responsibilities include architecture reviews, IAM and data protection design, threat modeling, risk assessment, secure SDLC integration, vulnerability management, incident support, compliance with cybersecurity and medical device standards, audit documentation, and product security roadmap development.

Own end-to-end customer onboarding from contract signature through go-live and adoption. Configure and integrate the platform, lead validation and deployment, maintain technical documentation, troubleshoot post-launch issues, manage escalations, and coordinate handoffs to Account Management. Support pre-sales activities through security and compliance questionnaires while monitoring onboarding progress, identifying risks, and helping customers achieve business goals with the additive manufacturing platform.

Define and evolve architecture for a scalable, secure SaaS platform transitioning to container-based cloud-native infrastructure. Lead decisions across services, APIs, integrations, Kubernetes deployments, and multi-tenant capabilities. Guide engineering quality, deployment, security, and production readiness while partnering with DevOps, product, and technical leaders. Mentor engineers, influence technical roadmaps, and align architecture across teams. The role primarily uses .NET and C# while supporting existing Python services.

Designs patient-specific 3D bone models, surgical guides, and implants for cranio-maxillofacial surgeries using Materialise software. Processes clinical cases according to SOPs, work instructions, training requirements, and daily priorities. Prepares surgical planning reports, maintains case and tracking systems, reports issues, participates in process improvements, and completes assigned research or software activities.

Implement and optimize Microsoft Dynamics 365 Finance and Operations solutions across finance, procurement, warehouse, logistics, and resource management. Gather requirements, create user stories and solution designs, configure and test the system, coordinate user acceptance testing, provide second-level user support, manage change and releases, and prepare documentation. The role requires strong knowledge of financial processes, D365 implementation experience, stakeholder collaboration, and the ability to translate business needs into technical solutions.

Serve as the technical expert for additive manufacturing software, supporting customers, account managers, and software development teams. Provide training, technical support, demonstrations, and pre-sales consulting to identify customer requirements and recommend solutions. Support customer research and development applications and represent the software at trade shows, events, and conferences.

Own and evolve global network and security infrastructure across Materialise. Define security strategy, implement and test secure infrastructure, enforce governance, support production security operations, translate compliance requirements, manage critical incidents, coordinate security initiatives, and coach junior engineers. Collaborate with infrastructure, application, development, and management teams to improve cybersecurity technologies and protect organizational systems and data.