Teams at Masterworks (masterworks.agency)

Own creative direction and production-grade briefing for agency and media projects. Gather and govern campaign resources, maintain accurate creative documentation, coordinate handoffs with planning and production teams, and ensure briefs are clear, complete, brand-aligned, and ready for critique and client approval. Manage multiple concurrent projects, identify resource gaps early, and improve briefing quality and consistency across assigned work.

Manages client accounts, integrated marketing and fundraising campaigns, client communications, campaign deliverables, reporting, and strategic recommendations. Coordinates cross-functional teams, monitors campaign performance, translates data into actionable insights, conducts market and audience research, and supports donor growth and retention strategies. The role also mentors junior team members, manages multiple priorities, and travels to clients and events up to 20% of the time.

Own day-to-day health of client tracking across 100+ sites: deploy and maintain tags, triage telemetry alerts, debug conversion events, support client onboarding, manage consent requirements, and serve as primary telemetry helpdesk while documenting configurations and improving automation.