Masterworks (masterworks.agency) Benefits Overview

Manage and sequence direct-mail campaign workflows across planning, creative, proofing, production, print buying, and data teams. Control capacity and WIP, prevent bottlenecks, ensure job readiness, run review/proofing cycles, maintain workflow records in operational systems, and escalate production risks to leadership.

Own day-to-day health of client tracking across 100+ sites: deploy and maintain tags, triage telemetry alerts, debug conversion events, support client onboarding, manage consent requirements, and serve as primary telemetry helpdesk while documenting configurations and improving automation.

Lead creative strategy for a portfolio of clients by translating audience insights and campaign performance into multi-channel campaign concepts, messaging frameworks, and optimization plans. Guide creative execution across direct mail, email, digital, social, video, CTV, podcast, and emerging channels. Collaborate with account teams, analysts, and creatives, run testing and optimization, and support client-facing strategic meetings and creative reviews.