Teams at Massey Services, Inc.

Handles inbound and outbound customer calls, resolves inquiries and billing questions, schedules services, confirms appointments, collects overdue payments, and supports customer satisfaction. Additional duties may include reporting, account updates, accounts payable, HR paperwork, and payroll processing. Requires strong customer service, problem-solving, computer, typing, 10-key, and time-management skills.

Compiles and processes customer data in Microsoft Excel, audits posted information, updates summary reports, verifies daily operational reports, distributes materials to management, and assists with data cleanup. The role requires strong accuracy, organization, time management, Excel proficiency, and familiarity with office equipment.

Manage commercial accounts through B2B sales and new business development. Contact new and existing customers, understand their needs, answer questions, identify suitable pest prevention and related service solutions, and educate customers on product features. The role offers paid training, a guaranteed salary, commissions, a company vehicle, and advancement opportunities into operations and business unit management.