Teams at Marlen International, Inc.

Designs, programs, tests, troubleshoots, commissions, and supports industrial control systems for food processing equipment. Responsibilities include PLC, HMI, VFD, servo, electrical, and industrial network development; machine debugging; field start-up; root cause analysis; technical documentation; risk resolution; and cross-functional project coordination. The role provides customer and internal technical support and may travel occasionally for installation, commissioning, and troubleshooting.

Leads capital equipment projects from order acceptance through installation, commissioning, customer acceptance, and handoff. Coordinates customers and cross-functional teams across engineering, sales, manufacturing, purchasing, and service. Manages schedules, budgets, risks, scope changes, procurement, documentation, reporting, testing, and issue resolution. Provides technical sales support and ensures projects meet contractual, technical, safety, schedule, and budget requirements.

Provides frontline technical support for industrial food-processing equipment. Diagnoses mechanical, electrical, controls, and performance issues; identifies root causes; recommends corrective actions; coordinates Engineering, Field Service, and Parts resources; manages support cases; identifies replacement parts; documents resolutions; supports equipment modifications and upgrades; and provides reliability feedback. The role includes after-hours customer support and occasional travel to customer and field environments.