Market My Market Benefits Overview

Own end-to-end digital PR campaigns for legal, medical, and dental clients. Responsibilities include media list building, journalist outreach, pitch writing, reactive media monitoring, source-request responses, thought-leadership positioning, data-led campaigns, coverage reporting, and competitive intelligence. The role manages multiple client portfolios remotely, collaborates with content and client teams, and tracks placements, links, and outreach performance.

Leads the Client Experience department serving 320+ clients, managing directors and client-facing teams while owning retention, portfolio health, messaging standards, KPIs, and operational accountability. Maintains a portfolio of approximately five accounts, handles escalations, drives renewals and expansion, coaches leaders, improves client communication, and champions automation and AI adoption. Partners with SEO, content, paid media, creative, and business development leaders to improve delivery and client value.

Manage a portfolio of 30–40 SEO clients, developing account strategies, monitoring campaign performance, explaining insights, coordinating internal teams, and addressing client concerns. Responsibilities include renewals, upselling, relationship management, strategic consultation, reporting, and representing the agency at client events. The role requires strong local SEO, Google Business Profile, analytics, communication, organization, and client retention skills.