Markel Benefits Overview

Provide day-to-day underwriting support for inland marine accounts by serving as primary contact for agents/brokers, gathering information, processing low-complexity transactions, maintaining accurate file documentation and systems input, monitoring suspense items, and supporting continuous improvement and special projects under underwriter direction.

Manage claims governance, delegated claims handling and Expert Panel oversight; run peer review and audit schedules; lead claims authority process; drive claims change projects and system/workflow improvements across the European Claims team.

The Director of Product Management leads strategy for the small commercial portfolio, driving growth through underwriting and effective product management while collaborating with multiple teams.