Teams at Marin Community Clinics

Manages healthcare quality assurance and improvement initiatives, staff, metrics, compliance collaboration, and complex projects across a multi-clinic FQHC network. Develops improvement strategies, supports quality committees, identifies care and operational gaps, and promotes organization-wide quality engagement. Requires healthcare quality improvement experience, project management expertise, knowledge of FQHC oversight programs, and proficiency with Microsoft Office tools.

Provides bilingual, patient-centered case management for 30–40 complex-care patients. Responsibilities include care-plan implementation, triage, social-determinants-of-health support, community-resource referrals, appointment coordination, eligibility screening, documentation, home and community visits, interdisciplinary collaboration, reporting, and quality improvement. The role requires English and Spanish fluency, travel among Marin County clinics, current BLS training, and familiarity with complex behavioral and medical needs.

Greets and registers patients, manages appointments, answers calls, verifies demographic and billing information, collects payments, prepares charts and superbills, routes clinical messages, and maintains an organized reception area. Provides bilingual English-Spanish customer service, explains clinic policies and payment requirements, processes walk-ins, schedules follow-ups, and supports care team operations in a fast-paced community health clinic.