Maricopa County Benefits Overview

Provides advanced desktop and LAN support for over 1,000 users, resolving complex hardware, software, operating system, and network issues. Supports device deployment, imaging, patching, upgrades, asset lifecycle management, technical documentation, and courtroom technology setups. Serves as an escalation point and mentor for junior technicians, contributes to technical projects and process improvements, and provides onsite and remote support during regular and on-call hours.

Legal intern supporting public advocacy work through trial preparation, witness interviews, client meetings, court observation, legal research, case-file review, pleadings, motions, and legal memoranda. Rule-certified students may represent children in delinquency proceedings and handle hearings under attorney, professor, and judicial guidance. The role is office- and courtroom-based and involves traumatic subject matter.

Provides first-level technical support to county staff by logging and resolving help desk requests, troubleshooting hardware, software, network connectivity, and access issues, and escalating complex problems. Manages ServiceNow tickets, provides remote assistance through Microsoft Teams, supports password resets, audits, IT projects, deployments, and inventory management. Requires professional communication, customer service, attention to detail, and occasional travel or equipment installation.