Maravai LifeSciences Benefits Overview

Provide end-user technical support for hardware, software, and peripherals. Troubleshoot and resolve helpdesk tickets, support executives/desktops, maintain asset inventory, run diagnostics, create documentation and knowledge-base articles, and escalate issues as needed while communicating with technical and non-technical users.

Execute outbound marketing campaigns and assets across digital channels to drive awareness and demand for nucleic acid products. Coordinate product launches, webinars, trade shows, and cross-functional initiatives. Manage marketing automation, CRM lead routing, campaign deployment, and performance analytics. Maintain campaign documentation, calendars, and processes while recommending improvements to optimize marketing effectiveness and customer engagement.

Manage and improve the Quality Management System by reviewing/approving deviations, CAPAs, change controls, supplier quality, and product dispositions. Perform investigations using quality tools, lead cross-functional risk and improvement projects, maintain quality metrics and documentation, and support internal and external audits to ensure compliance with ISO and customer standards.