Teams at Maple (getmaple.ca)

Supports B2B channel partners in English and French by managing inquiries, onboarding new clients, preparing recurring reports, troubleshooting operational issues, maintaining partner information in internal systems, and assisting with webinars and communications. The role also identifies workflow improvements and uses automation and AI-enabled processes to improve efficiency and consistency.

Provide corporate IT help desk support across hybrid employees, manage onboarding and offboarding, configure Mac and Windows devices, administer application access, maintain hardware inventory and logistics, support office A/V systems, conduct access audits and security reviews, document IT processes, deliver training, and improve recurring support workflows.

Own and ship production AI-powered healthcare experiences from discovery through monitoring and iteration. Build LLM, agent, retrieval, tool-calling, and workflow-orchestration systems; establish evaluation, safety, reliability, observability, latency, and cost practices; mentor engineers; and influence technical direction across teams while partnering with Product, Platform, Security, Privacy, Legal, and clinical stakeholders.