Teams at Manulife

Lead and manage Manulife Indonesia's Regulatory Compliance Management program, overseeing anti-bribery, sanctions, privacy, distribution compliance, regulatory change, monitoring, testing, reporting to the Board, regulator engagement, compliance training, policy development, corrective action tracking, and resourcing of the local compliance team. Provide advice, escalate material issues, prepare compliance workplans and reports, and embed a strong compliance culture across the entity.

Support actuarial team in pricing, valuation, modelling enhancement, experience monitoring, and inforce management. Analyze policyholder behavior and claims, track experience, identify risks, and perform root-cause analysis to improve KPIs and financial optimization initiatives.

Lead Quality Assurance and governance for Third Party Risk Management across Vendor Information Security, Vendor Governance, and Sourcing. Own procurement-related RCSAs, KRIs, issues management, and risk reporting. Serve as primary regulator and audit contact, respond to reviews and inquiries, develop TPRM policies and playbooks, and manage a high-performing team to ensure compliance with internal, audit, and regulatory expectations.