Manulife Benefits Overview

Develops internal sales and relationships with registered investment advisors, manages advisor channels, and grows sales of wealth management and investment products. Responsibilities include prospecting high-AUM RIAs, managing regional relationships, tracking activities and KPIs in CRM, achieving sales targets, presenting seminars, supporting external sales partners, and sharing sales and business development strategies.

Lead Global Operations AI strategy and delivery across 14 countries: set AI targets, prioritize product and platform roadmaps, drive pilots to scale, ensure production readiness, govern models responsibly, measure outcomes, and build a high-performing team to achieve measurable operational impact.

Leads enterprise knowledge governance and learning initiatives across Global People Services. Responsibilities include auditing and improving employee-facing content, coaching content owners, developing training materials, facilitating workshops, assessing learning needs, supporting process and technology adoption, and enabling operational readiness. The role also measures learning effectiveness, supports change initiatives, and drives continuous improvement in knowledge quality, employee self-service, and service delivery outcomes.