Mama Money
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As a Data Analyst, you will develop data-driven models to inform product decisions, enhance customer experience, and drive growth. Responsibilities include writing complex SQL queries, performing business analyses, and collaborating with teams to design reporting solutions and improve banking products.
The Senior Customer Retention Data Analyst will develop and implement data-driven strategies to improve customer retention. Responsibilities include analyzing customer behavior, leveraging CRM tools for data insights, designing loyalty programs, monitoring performance metrics, and collaborating with various teams to align strategies with business goals.
As a Junior Social Media Customer Support Specialist at Mama Money, you'll handle customer inquiries and resolve issues via social media platforms. You will maintain a positive brand image by responding to queries promptly, collaborating with various teams, and providing feedback to enhance customer satisfaction.
The job involves contributing to both web and mobile application development with a focus on user experience and performance. Responsibilities include working with cross-functional teams, following Agile methodologies, and leading front-end development processes to enhance UI/UX based on user feedback.