Jobs at Magellan Health

Lead cloud infrastructure strategy and transformation for the enterprise data platform. Design secure, scalable AWS/Azure/GCP environments, champion secure-by-design practices, remediate vulnerabilities, coach engineering teams, perform architecture reviews and root cause analysis, and liaise with executives and stakeholders to drive cloud engineering standards and operational excellence.

Provide ID/CAC customer service at Navy DEERS/RAPIDS sites: verify identity and eligibility, issue DoD ID cards, perform DEERS enrollments/updates, maintain RAPIDS equipment, process CACs, reset PINs, update PKI, and respond to customer inquiries per DoD regulations.

Provide ID/CAC issuance and DEERS/RAPIDS enrollment support for DoD beneficiaries. Verify identity and eligibility, maintain RAPIDS workstations, perform PIN resets and PKI certificate updates, and deliver customer service to military personnel, retirees, dependents, and verified contractors. May serve as Site Security Manager and maintain equipment and consumables per DMDC standards.

Serve as trusted advisor overseeing implementation and adoption of technology solutions. Manage client relationships, stakeholder communication, issue tracking, status reporting, and cross-functional coordination to ensure successful delivery and client value realization.

Provide onsite EAP clinical services including assessment, short-term counseling, crisis intervention, critical-incident response, trainings, and referrals. Manage caseload and documentation, advise management on workplace issues and federal regulations, and support continuous improvement and team performance.

Serves as liaison between Magellan, members, families, providers and community partners to promote recovery and resiliency. Provides peer support, conducts trainings, facilitates meetings and community events, assesses social determinants of health, develops and monitors recovery strategies, documents interactions, and advocates for members. Requires travel within the community and participation in team-based care.

Provide on-site EAP clinical services including assessment, short-term counseling, critical incident response, education, triage, and referrals. Manage caseload and documentation, consult with employees and management on workplace issues, deliver trainings/webinars, and support continuous improvement and contract compliance.

Provide immediate, compassionate crisis support via call, chat, and text. Conduct risk assessments, de-escalate situations, create safety plans, coordinate emergency or mobile crisis responses, refer to community resources, and complete follow-up contacts. Meet performance metrics, complete required trainings, and comply with organizational and regulatory standards.

Lead federal business development for health, readiness, and workforce support: build and manage pipeline, qualify opportunities, support capture and proposals, mentor BD staff, develop account strategies, and present strategic insights to leadership to drive revenue growth.

Train and coach military personnel in evidence-based mental skills (goal setting, visualization, energy and sleep management) through individual and group sessions; conduct assessments and data collection to customize programs; develop curriculum; provide expert guidance in exercise science and sport psychology; coordinate with interdisciplinary teams and leadership.

Supervise and manage Personal Financial Counselors (PFCs), ensure DoD program compliance, review deliverables, oversee counseling quality, coordinate with installation POCs, handle conflict of interest and reporting processes, and support quality improvement and program reporting.

The Lead IT Telecom Architect designs and optimizes Telecom and Contact Center architecture to meet business goals, ensuring security and performance. Responsibilities include strategy development, technology evaluation, system implementation oversight, and stakeholder collaboration.

Lead daily operations of assigned federal contracts, managing program delivery, budgets, staff supervision, reporting, contract negotiations, stakeholder relations, quality assurance, risk management, project tracking, and business growth activities. Ensure compliance, perform evaluations and process improvements, support RFPs, and coordinate corrective actions. Travel up to 50%.

Lead overall operation of assigned federal contracts, ensuring on-time, on-budget deliverables. Oversee staffing, performance metrics, financials, risk mitigation, contract modifications, training, and stakeholder relationships. Drive process improvements, support proposals and growth activities, and manage large teams to meet contract objectives.

The Cognitive Performance Specialist trains federal personnel in mental skills for peak performance, conducts assessments, and develops customized programs for resilience and well-being.