Macquarie Technology Group Benefits Overview

Provides senior technical consulting and pre-sales expertise across cloud and cyber security for government clients. Develops solution designs, strategic roadmaps, business cases, technical proposals, and Statements of Work; advises executive stakeholders; supports major bids; and collaborates with sales, product, architecture, engineering, and technology partners to shape solutions and win strategic opportunities.

Manage sales operations for the government business, including bid management, tender submissions, sales forecasting, commission frameworks, contract management, procurement panels, and commercial negotiations. Partner with Sales, Legal, Commercial, Product, and senior leadership teams to improve processes, governance, and business performance. Translate commercial data into actionable insights while supporting ICT and cybersecurity services sales to Federal Government customers.

Investigate and resolve complex customer billing enquiries and disputes by analysing invoices, contracts, pricing, account information and billing data. Communicate outcomes to customers and stakeholders, collaborate across teams, identify recurring issues, and improve billing processes, reporting and operational efficiency through automation and AI-enabled technology.